Oxford Virtual City Phone numbers
Are there customers who prefer telecommunicating that you are missing out on?
If your communication strategy could do with a boost, opting for a virtual city 01865 number can be a simple and inexpensive way to encourage customer engagement with a single phone number.
A 01865 phone number works by forwarding calls from a chosen local business number (in Oxford) to your existing business number, regardless of the location.
This gives the impression that you have an existing presence in the Oxford area and encourages customers to reach out and interact if they have a query or need help.
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Can an Oxford virtual city number help you?
Virtual city numbers are an essential tool for increasing customer engagement and providing better quality customer service. The key advantages of 01865 phone numbers are:
- Giving all customers a way to contact you
There seem to be endless ways to contact your favourite brands or businesses now: email, webchat, instant messenger, and social media…but what can less tech-savvy customers do?
Certain demographics and situations mean that telephone communication via a manned telephone line is vastly preferred by more customers than you might think!
Marketing giants HubSpot found that 69% of their customers prefer to use phone support over any other medium – a statistic mirrored by Salesforce, who also found that 61% of consumers prefer to call. A further 75% even believed that this would get them the fastest response.
A virtual city 01865 number allows customers in your target areas to reach out by phone whenever they need to, ensuring you retain the customers who prefer it and perhaps convert the customers of your competition who choose to invest in social media instead.
- You can become a trusted source of information
A 01865 phone number can help increase your market position by affecting more than sales!
Becoming a trusted source of information is essential for many businesses, as it allows you to educate and inform new and reoccurring customers, as well as heighten your reputation within your field.
For this reason, a virtual city 01865 number can be a key strategic move – that will give your bottom line a real boost.
It also allows you to explore no-obligation relationship building with clients, making it much more likely they will come to you in the future when they are looking to buy – because you have given them the information they need to trust you and your products or services.
Fax to Email
Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.
Call Whisper
Call Whisper – tells you what the call is for before you answer the call.
Voicemail
Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.
Divert Calls When Busy
Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.
Time Based Routing
Have your calls routed to different locations depending on the time of the day.
Queue Calls
Queue callers on our network and play music to them while they wait for you.
Online Number Management
Online management allows you to control where your phone numbers are forwarded to immediately.
Record Calls
Record phone calls and have them sent via email or stored online.
Option Routing
Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.
Greetings
Record personalised welcome greetings for your callers when they call you.
Professional Voice Over Recording
If your phone number has important messages played then you need to consider having the messages professionally recorded.
Why choose GTele to supply your 01865 numbers?
As a global company trusted to connect hundreds of businesses to the customers, GTele have positioned itself as the leading number provisioning specialists both in the UK and across the world.
This experience and understanding leave us uniquely qualified to help you achieve your business goals – by providing the top-notch service your customers expect.
To start investing in the historic city of Oxford, reach out today. You can call us, fill in our contact form or email us and we’ll get back to you to set you up with your new 01865 number.
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Frequently Asked Questions
Is a virtual city 01865 number in Oxford expensive?
You might worry that the plentiful benefits of a 01865 phone number make it an expensive business investment.
Perhaps surprisingly, however, you can enjoy your local 01865 number for only £5 per month, with no set-up cost!
This provides businesses with excellent value for money when you consider the professionalism it brings to your telephone communication.
To order a virtual city number for Oxford from GTele, either send us an email or call us and we’ll get the process started.
What value-added extras can I get with my 01865 number in Oxford?
Any GTele numbers and calling solutions, including the 01865 phone number, can be ordered with a range of value-added extras.
These extras help to support the growth of your business by providing more professional services – all of which can be controlled with an online dashboard and easy, intuitive controls. These include:
- Fax to email
- Queue callers
- Personalised welcome greetings
- Professional voice-over recording
- Recorded voicemail services
- Call diversion
- Call whisper
- Time-based routing
- Online number management
- Call recording
- Option routing
If you want to know more about any of these extras, give us a call on 0207 3055 999 or fill in our contact form and we’ll be in touch.
Does a 01865 phone number come with a call centre?
GTele does not provide call centre infrastructure. Instead, we provide services that allow your in-house customer service agents to share their expertise while also providing the call centre experience – giving your customers the best of both worlds.
This is beneficial to you because it means you can keep your business expenses low while also providing a professional and seamless customer experience – imbued with first-hand expert knowledge.
To set up your 01865 number today, get in touch – you can call us or fill in our contact form and we’ll get back to you as soon as we can to get you up and running.
Does a virtual city 01865 phone number work for other cities?
Because of how virtual city numbers work they are only valid for one city – in this case, Oxford.
This is because a 01865 number includes the local area code for that one location. As multiple cities cannot use the same area code – a virtual city number would not be local for all of them.
If you are looking into expanding into multiple areas, you can target more than one area with additional virtual city numbers – which can be added to your existing contract, along with any value-added extras that have caught your eye.
This keeps business admin to a minimum – your finance team will be pleased- and makes keeping track of your business expenses child’s play.
To find out more about our contracts, explore our Terms & Conditions or request a call-back using the form at the bottom of your screen – we’d be happy to answer any questions you might have.
