Meet The Team | Global Telecommunications
Our Executive Team

Meet The Team

As experts in international numbering and calling solutions, we at are exceptionally proud of our achievements.

Our success and excellent industry track record are all down to our ‘teamwork makes the dream work’ approach, and without the enthusiasm and participation of our workforce, we wouldn’t be where we are today.

Meet the wonderful minds who make it all happen…

Craig Busst

Company Director, aka ‘The MD’

Craig ensures that the internal structures of are run as smoothly as possible. His main responsibility is to check outgoing contracts and make sure they’re compliant with local laws.

With over 30 years of experience, Craig is a veteran in the telecommunications industry, particularly in the international inbound calling market.

Having started his career at Cable & Wireless in the 1990s, Craig has been at the helm of several successful start-ups. After semi-retiring, he was made an offer in 2020 that he couldn’t refuse.

Together with Rav Stephens and Simon Cutler, Craig and his new business partners tabled an offer for Global Telecommunications Ltd, and was born. Two further acquisitions followed (Brayford Numbers Ltd and WorldNet Corporate Ltd). The group is now a global force to be reckoned with.

Simon Cutler

Company Director, aka ‘The Rainmaker’

Simon’s role at means that he is responsible for generating new business. This includes sourcing new leads, opportunities, and innovations so can stay at the top of its game.

Simon is a hunter and dealmaker who lives by the rule, ‘customer is king’. He is a highly accomplished business leader with extensive experience and outstanding results in the telecommunications sector.

Simon has led teams with a focus on strategies around retention, acquisition, and development, as well as delivering sales strategies based on global account management for large enterprises.

In 2010, he was recognised for driving exceptional sales growth, winning the IOD Northwest Young Director of the Year Award.

Rav Stephens

Company Director, aka ‘The Glue’

Rav oversees the day-to-day running of Alongside ensuring the business is functioning like a well-oiled machine, she also manages client accounts and, most recently, led the migration of a US-based account comprising 6000 numbers.

As one of City Numbers’ co-founders, now part of J2 Global, Rav managed the relationship for the company’s UK, Europe, and North American customers.

Rav is a multitasker when it comes to the many roles she has had to manage, which include account management, new business acquisition, and billing, as well as leading on company direction, marketing strategy and general management.

Clive Goldingay

Client Success Manager, aka ‘The Goal Getter’

Clive is responsible for ensuring each client of has the tools and support they need to achieve their objectives.

After starting his career in the telecommunications industry in 1999, working as a Service Manager for Cable & Wireless selling traditional voice solutions, Clive moved on to a presales consultancy that provided a range of data and IP solutions. He has since been an Account Manager for several telecommunication providers, including Telecom IT & Worldwide ISDN.

Before joining in 2022, Clive worked for City Numbers as an Account Specialist for enterprise and channel partners’ inbound international voice services.

Joanne ‘Jo’ Escott

Customer Success Specialist, aka ‘The Magician’

Jo plays an essential role at as a Customer Success Specialist. Along with managing key accounts, Jo is responsible for onboarding new customers and resellers.

With decades of experience supporting the international toll-free numbering market, she understands both the industry and the needs of its clients.

Pam Malpas

Group Accountant, aka ‘The Bean Counter’

As’s Group Accountant, Pam is tasked with looking for opportunities to optimise processes to improve efficiency. She has developed strong technical experience with the accounting profession, and her hands-on attitude means she is always available to assist internal and external customers with any queries that may arise.

Pam has over 30 years of experience in various accounting roles but has worked in the telecoms industry for the last 12 years when she joined the City Numbers Team. When City Numbers was divested to J2 Global, Pam became a valued member of a larger central accounting team looking after City Numbers and other subsidiary businesses, providing management accounts and preparing budgets for the management team.

"Communicate Technology are IT, telecoms and cyber security specialists, keeping over 500 businesses and 50,000 users connected and secure across the UK. Global Telecommunications have worked with Communicate Technology to supply international numbers and migrate existing numbers to support a seamless and complete service to their clients. Global Telecommunications’ expert advice in regulatory and legislative issues has ensured that best practice is upheld for Communicate Technology, giving piece of mind that work is handled properly and lawfully. The assistance has bolstered Communicate Technology’s number service, allowing them to satisfy the needs of regulatory bodies whilst offering clients a slick international service."
Communicate TechnologySydney O'Connor,​ Marketing Executive
“We [Six Star Global] are happy to announce a new collaborative business partnership with Global Telecommunications LTD to help roll out Six Star: Voice to new and existing clients. We’re used to have to go to national-based companies separately, and often weren’t supported and had little interaction with these companies. With Global, we’ve been in communication every step of the way, able to discuss business strategy and thanks to Global being feature rich, there’s great potential for future business with them. We look forward to our collaboration going forward with Global Telecommunications.”
Six Star GlobalRory Girven
“The quick response and detailed communication with the Global Telecommunications team has enabled Technologent to continue to be nimble with crafting and delivering solutions to our clients. The partnership has filled a gap we have been experiencing in this area for quite some time"
TechnologentDan Diniakos, VP Professional Service
"If we didn’t have our loyal clients, Paramount Digital wouldn’t be where it is today. So, in return, we like to make things as easy as possible for them. Using Click2Call means we can boost conversions and engagement quickly and easily, allowing us to build trusting and lasting relationships. We didn’t realise how much of a help this service would be until we made the switch - but it’s brought down out inbound voice bills massively, without compromising on security. The team at Gtele are always on hand to answer any questions too - both during the set-up process and even now if we have any concerns. If you’re a company looking into Click2Call, we recommend you make the investment and watch your company grow"
Paramount DigitalAlex Illidge

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For more information on how are different to other international service providers, get in touch today. Call us on 0207 3055 999 (UK), or 1800 428 007 (AUZ) to chat with our friendly team. Alternatively, you can send your questions to and we’ll get back to you as soon as we can.

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