Call Features | Global Telecommunications
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Call Features

Additional call features allow you to add complex services to your phone numbers so that they add value to your business. Below is a list of the current additional features that are available on our phone numbers. Some customers only add one like fax to email but others bundle multiple services together to create some complex routing. We can mix and match the additional features for you and if you need any help in deciding what is best for your business then please get in touch. We can offer you guidance on how to make your phone numbers work harder for you.

Our Call Features

Fax To Email

Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.

Call Whisper

Call Whisper – tells you what the call is for before you answer the call.


Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.

Divert Calls When Busy

Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.

Time Based Routing

Have your calls routed to different locations depending on the time of the day.

Queue Calls

Queue callers on our network and play music to them while they wait for you.

Online Number Management

Online management allows you to control where your phone numbers are forwarded to immediately.

Record Calls

Record phone calls and have them sent via email or stored online.

Option Routing

Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.


Record personalised welcome greetings for your callers when they call you.

Professional Voice Over Recording

If your phone number has important messages played then you need to consider having the messages professionally recorded.

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