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HaiLO Voice Agent AI
EXPERIENCE HaiLOHUMAN-FIRST VOICE AI

HaiLO Voice Agent AI answers every call, every time.

Handles multiple calls simultaneously. Completes routine tasks. Relays updates in real time. Supports your customer journeys.

Multiple simultaneous calls
Sub-second voice response
Real-time workflow integration
Smart human escalation fallback
OR TALK TO HaiLO ON0330 057 0221(Live AI demo line)
HUMAN-FIRST VOICE AI

Everything you need. Built in.

A dedicated voice agent for calls, bookings, messages, and customer follow-ups.

Always-on availability

24/7/365 coverage

Answers every call day and night without voicemail or busy signals.

Enterprise Ready

Immediate responses

Sub-second latency

Instant greetings and fluid turn-taking with zero awkward silence.

Enterprise Ready

Natural conversations

Human-first tone

Understands colloquialisms, accents, and context across multiple turns.

Enterprise Ready

Quick set-up

Ready in a day

Rapid onboarding mapped directly to your approved knowledge and call flows.

Enterprise Ready

Easy integration

Plug into your stack

Connects seamlessly to your CRM, calendar, ticketing, and telephony.

Enterprise Ready
INTELLIGENT INTERACTIONS

AI voice that answers, decides what happens next, and knows when to hand over.

HaiLO Voice Agent AI gives every caller an immediate, human-like response – whether one call arrives or dozens come in at once. Built around your call flows and business processes, HaiLO uses your approved knowledge to answer questions, capture information, complete configured actions and transfer callers when human expertise is needed.

01
Natural Conversations

Answer and understand

Identify callers’ needs through natural, multilingual conversations without forcing them through lengthy menus or queues.

Step 01 of 05
02
Autonomous Actions

Resolve and act

Answer routine questions and complete approved tasks – such as managing bookings and placing orders – during each call.

Step 02 of 05
03
Workflow Sync

Capture and connect

Collect the right details and use them within configured CRM, calendar, messaging, and business-system workflows.

Step 03 of 05
04
Deliberate Escalation

Route and hand over

Move the conversation to the right person or team, with deliberate escalation and fallback built into the journey.

Step 04 of 05
05
Intelligence & Insights

Measure and improve

Review call outcomes, transcripts and captured information to understand demand and continually refine the experience.

Step 05 of 05
Start Simple • Scale Fast

Start with one call journey, and see what HaiLO can do.

Choose a high-frequency call flow – such as appointments, FAQs, or order inquiries – and deploy in less than 24 hours.

OR TALK TO HaiLO ON0330 057 0221(Available 24/7 for live conversational test)
BUILT FOR EVERY CUSTOMER JOURNEY

One agent. Different journeys. Real outcomes.

Tailored to fit your unique operational workflows, whether you handle thousands of calls a day or need reliable out-of-hours coverage.

Scale & Peak Absorption

Contact centres and BPOs

Absorb call spikes, support first-line service and reduce pressure on agents while maintaining a clear route to a person.

Eliminate queue wait times
Handle repetitive Tier-1 questions
Contextual warm live transfers
Governance & Security

Enterprise and public-sector organisations

Deliver consistent, controlled call journeys across departments using approved information, defined actions, and deliberate escalation.

Approved compliance guardrails
Multi-department directory routing
Full audit trails and transcripts
Customer Experience

CX and customer-facing teams

Give customers a better experience with faster answers and smoother journeys, while capturing insight from every conversation.

Immediate caller resolution
Sentiment & intent analysis
Zero frustrating menu trees
Bookings & Field Service

Trades and appointment-led services

Qualify enquiries, capture job details, manage appointments and send confirmations without interrupting work in progress.

Calendar & scheduling sync
Emergency dispatch qualification
Instant SMS appointment confirmations
24/7 Revenue Protection

Growing businesses

Stay responsive around the clock, capture every opportunity and give your team more time to focus on running the business.

Never miss an inbound lead
Professional enterprise voice presence
Fraction of traditional staffing cost
ECOSYSTEM & WORKFLOW SYNC

Connect HaiLO to the tools your business runs on.

HaiLO Voice Agent AI doesn't just take messages – it completes autonomous tasks. Directly query calendars, dispatch jobs, alert teams, and update CRM records during live phone calls.

Google logo

Google

Supported Voice Actions
List upcoming eventsCheck calendar availabilityCreate calendar event
Microsoft 365 Copilot logo

Microsoft 365 Copilot

Supported Voice Actions
List upcoming eventsCheck calendar availabilityCreate calendar event
Slack logo

Slack

Supported Voice Actions
Post inbound call alertPost call outcome
HubSpot logo

HubSpot

Supported Voice Actions
Find contact by phoneFind contact by mobileCreate contact
ServiceM8 logo

ServiceM8

Supported Voice Actions
List active scheduling staffList active job templatesList booking windows
Bespoke & Custom APIs

Need to connect an in-house or industry-specific system?

HaiLO supports custom REST endpoints, webhooks, and secure database lookups. Whether you use Salesforce, Zoho, Zendesk, or proprietary software, our engineering team can integrate it.

GET STARTED WITH HaiLO

Power up your customer experience today.

Keep every call, lead, message, booking and opportunity moving with HaiLO.

No lengthy contracts
Get set up in a day
Opt out anytime
OR TALK TO HaiLO ON0330 057 0221(Immediate live test call)
Enterprise-grade privacy. Fully GDPR & telecom compliant.
Ready to deploy?

Book Your 1:1 HaiLO Demo

Fill in your details below and our voice AI engineers will prepare a live demo tailored to your business call flows.