Call Analytics AI
Deep Conversation Intelligence & Automated Call Insights
Unlock actionable intelligence from every call. Automated speech-to-text, real-time sentiment scoring, compliance redaction, and instant CRM-ready summaries across all your inbound and outbound traffic.
Full Visibility into Every Caller Interaction and Trend
Call Analytics AI listens, transcribes, and analyzes your call streams in real time. Gain instant visibility into customer satisfaction, agent performance, recurring issues, and revenue opportunities.
High-Accuracy Transcription
Telecom-optimized speech-to-text engine capable of handling varied accents, background noise, and specialized terminology.
Sentiment & Intent Analysis
Automatically identify caller emotion, satisfaction trends, churn risks, and intent patterns in real time.
Automated QA & Compliance
Continuous monitoring for script adherence, PCI/PII data redaction, and regulatory compliance across 100% of calls.
Instant CRM Summaries
Generate structured call recaps, action items, and key metrics directly synchronized into your CRM and helpdesk.
How It Will Work with Your Numbers
Designed to activate with zero telecom disruption, working seamlessly on top of your existing GTele numbering architecture.
Enable Recording & Streams
Activate AI analytics across your existing GTele call recording or SIP audio streams with a single toggle.
Configure Analytics Dashboards
Select key performance indicators, custom compliance keywords, sentiment alerts, and integration endpoints.
Access Real-Time Intelligence
Receive executive reports, supervisor alerts, and automated call summaries directly in your workflow tools.
Be the First to Deploy Call Analytics AI
We are currently onboarding select enterprise and channel partners for closed beta testing. Register your interest below to receive early documentation, trial access, and preferred pricing.
- 100% Call Coverage vs. Manual 2% Sampling
- Instant Identification of High-Churn & High-Value Calls
- Automated PCI-DSS / GDPR PII Redaction
- Actionable Performance Benchmarks for Support Teams
Launching Soon
Get priority notification the moment Call Analytics AI goes live.
Request Early Access NowGet in Touch
Have questions or need assistance? Our team is here to help you with anything you need. Whether you're curious about our services, need support, or want to provide feedback, feel free to reach out to us.
Call: 0207 305 5999