0800 Freephone Numbers

Lower the barrier to contact with a truly free-to-caller number. 0800 numbers are UK-wide, non-geographic “Freephone” numbers. By regulation they’re free for consumers to call from mobiles and landlines, so customers can reach you without paying a penny.

What is an 0800 number?

0800 (and 0808) are Freephone ranges in the UK numbering plan: they’re non-geographic and “free to caller”. In Ofcom’s plan, “free to caller” means a retail price of £0 (and, where relevant, public payphones shouldn’t require coins/cards). Practically, this means callers in the UK can dial you for free from both mobiles and landlines.

Who can buy 0800 numbers?

Any organisation or company can buy these numbers. There are no sector restrictions on adopting 0800 numbers. 0800 numbers are designated simply as non-geographic Freephone in the National Telephone Numbering Plan.

How much does it cost to call an 0800 number?

· For your callers (UK): Free from UK mobiles and landlines under Ofcom’s “UK Calling” rules.

· From outside the UK: Charges and connectivity vary (overseas providers may charge your caller or in some cases may not route the call).

· Behind the scenes: Because calls are free to the caller, your organisation pays the inbound call costs.

Setup & provisioning

· Same-day setup when you order before 2pm UK time

· Route instantly to a landline, international, mobile or SIP/VoIP target

· No engineer visit — we configure this remotely for you

Why choose an 0800 number with us?

· Maximum response — removing call charges typically lifts enquiry and conversion rates

· Caller-friendly & compliant — Freephone under Ofcom rules (free from UK mobiles & landlines)

· Flexible call handling — IVR menus, time-of-day routing, hunt groups, failover, call recording, voicemail-to-email

· Analytics — real-time dashboards for volumes, answer rates & campaign attribution

· Porting support — bring your existing 0800 number to us