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HaiLO Real-Time Call Translation
HAILO REAL-TIME CALL TRANSLATIONTWO-WAY VOICE AI

One call, Two languages. One clear conversation.

HaiLO joins the call and translates both sides in real time-so your team and your customers can speak naturally, in their own language.

80+ languages & regional dialects
Sub-second live voice translation
Real-time synchronized dual transcripts
Works with existing numbers, PBX & Teams
OR TALK TO OUR TEAM ON0330 057 0221(Works with your existing PBX, Teams & numbers)
80+ languages & regional dialects
Sub-second translation
Two-way voice translation
No caller app required

The interpreter that sits on every call

HaiLO joins your call, listens to both sides and translates in real time. It works both directions, so everyone can speak naturally.

1

Customer speaks naturally

Your customer talks in their own language, just as they would in a normal call.

2

HaiLO translates instantly

HaiLO listens to both sides and translates each speaker in real time (about 420 ms).

3

Your agent hears and replies

Your agent hears the translation in their language and replies naturally. The conversation flows both ways.

Human agent delivering multilingual support

Better conversations.

A more inclusive world.

Your people stay in the conversation.

Your human agents remain in control, with live translated transcripts to help them deliver great service - without needing to speak the language.

No separate language teams
No app or software for callers
Keep existing call flows
Human agent remains in control
Live call
Spanish ⇄ English
Caller (Spanish)10:14

Necesito cambiar mi dirección de entrega.

Agent (English)10:14

Of course. I can help with that.

Transcripts update in real time

Hear the difference

Play a live call example and hear how natural the conversation sounds.

Play live call example0:32
Transcript preview
C
Caller (Spanish)

Necesito cambiar mi dirección de entrega.

T
Agent (translation)

I need to change my delivery address.

A
Agent (English)

Of course. I can help with that.

T
Spanish (translation)

Por supuesto. Puedo ayudarle.

Try your own use case, with your chosen languages.

Trusted across every sector

Customer service

Brighter experiences for every customer.

Healthcare

Clear communication when it matters most.

Local authorities

More accessible public services.

Travel & hospitality

A warmer welcome for every guest.

E-commerce & logistics

Smooth deliveries across borders.

International sales

Unlock new markets with confidence.

Built for real telephone conversations

Advanced voice AI, engineered for the realities of human conversation - not just perfect conditions.

PBXMicrosoft TeamsSIPContact centresExisting phone numbers

Interruptions understood

Handles natural conversation, including talk-overs and pauses.

Regional accents & dialects

Accurate across accents and regional language variations.

Dual live transcripts

See both languages in real time, side by side.

Works with your telephony

Integrates with your existing systems.

A secure foundation for confident communication

GDPR-ready workflows

Your data, your control.

Secure voice processing

Encrypted and private.

Carrier-grade telephony

Reliable and resilient.

24/7 UK support

Real people, when you need us.

Put language barriers on mute.

Book a live demonstration using your own language pair and call flow.

0330 057 0221
BREAK DOWN LANGUAGE BARRIERS

Want to deliver a more inclusive service?

“Bring more customers into the conversation.”

From customer support and public services to international operations and growing businesses, Gtele.com’s AI translation service helps every conversation move forward with greater clarity.

Customer support & helpdesks
Public services & local authorities
International sales operations
Healthcare & community hotlines
Global e-commerce & logistics
Growing multi-market businesses
OR TALK TO OUR TEAM ON0330 057 0221(Available 24/7)
Carrier-grade voice processing. GDPR and HIPAA compliant audio pipelines.
Start Translating Calls

Request a Multilingual Demo

Tell us about your target countries, language pairs, and telephony platform. We will demonstrate live two-way translation on your numbers.