The process to set up a toll free number in the Turks and Caicos Islands is a complex one. The process can take 1250 days to complete and there are several restrictions.
The restrictions on the numbers are as follows:-
- The numbers can not be resold
- Pre paid calling cards are not allowed to used on this toll free service
- Calling cards are not permitted on this service
- Call Back services are not permitted
- Third Country Calling services are also not allowed
In order to set up a number we will need a letter of intent from you explaining why you need a number in this region,. This must be provided to us on your letter headed paper. We will also need a copy of a utility bill from within the last 6 months which shows your current business address.
Please note that we are only able to provide toll free numbers in the Turks and Caicos Islands to companies.
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Value Added Services
Fax to Email
Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.
Call Whisper – tells you what the call is for before you answer the call.
Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.
Divert Calls When Busy
Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.
Time Based Routing
Have your calls routed to different locations depending on the time of the day.
Queue callers on our network and play music to them while they wait for you.
Online Number Management
Online management allows you to control where your phone numbers are forwarded to immediately.
Record phone calls and have them sent via email or stored online.
Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.
Record personalised welcome greetings for your callers when they call you.
Professional Voice Over Recording
If your phone number has important messages played then you need to consider having the messages professionally recorded.
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