This is the only free to call toll free number that is available in Thailand.
The number format is: 1800xxxxxxxxx, 1800xxxxxx is the international toll free format.
Landline originating calls will be free of charge from all networks, however mobile originating calls from international toll free may not be free of charge. Mobile originating calls from domestic toll free will be free of charge. Payphones will not be allowed to call these toll-free numbers. Thailand toll free numbers are guaranteed to work from within country only.
Regulation details for Thailand Toll Free numbers:
- No paperwork is required to setup a Thailand Toll Free number.
- Numbers are not allowed for calling card services.
- Standard lead time for carriers to deliver a number is between 2 and 40 working days.
Please note that calling card services and call back services are not allowed on these toll free numbers. Calls from fixed landlines will work across the country but mobile networks are not guaranteed.
You must be a business to order a toll free number in Thailand. Please do not order if you are an individual.
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Value Added Services
Fax to Email
Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.
Call Whisper – tells you what the call is for before you answer the call.
Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.
Divert Calls When Busy
Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.
Time Based Routing
Have your calls routed to different locations depending on the time of the day.
Queue callers on our network and play music to them while they wait for you.
Online Number Management
Online management allows you to control where your phone numbers are forwarded to immediately.
Record phone calls and have them sent via email or stored online.
Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.
Record personalised welcome greetings for your callers when they call you.
Professional Voice Over Recording
If your phone number has important messages played then you need to consider having the messages professionally recorded.
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