Germany Toll Free Numbers | Global Telecommunications
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Germany Toll Free Numbers

Encourage your German customers to call you for free.

Recent changes to regulations in Germany mean that if you wish to order a toll free number in Germany you will have to prove to the local regulator that you have a physical company address within Germany. To order a toll free number in Germany you must register directly with the German regulator and then contact us to help you through the application process. If you need any help with the German regulator please contact us and we will be able to advise further.

If you want to make your business look more established in Germany, a toll free number in Germany could be exactly what you need.

A Germany toll free number is a dedicated phone number that makes it possible for callers to reach your business. Germany toll free numbers always start with 0800 and are followed by a further 7 digits (e.g. 0800 XXX XXXX).

Such numbers are free to call from both landlines and mobiles within Germany as all costs are incurred by the receiver of the call.

However, the cost to receive a call from a mobile phone onto a toll free number in Germany is higher than that of calls from landlines. This is what’s called a mobile organisation surcharge and is well-known throughout Germany. It enables callers to ring your company for free whilst you pay for the privilege.

German 0800 numbers are arguably the most popular within our global portfolio – and, with good reason.

Benefits of Germany toll free numbers

  • improve customer satisfaction
  • gain credibility and professionalism
  • make business marketing more impactful
  • portable – you can take your number with you if you’re relocating
  • well-known as being free to call

The only downside of Germany toll free numbers is that you must be a business to order one.

Why G-Tele for Germany toll free numbers?

Here at G-Tele, we specialise in international numbering and have been providing toll free numbers in Germany to help companies (all over the world) to boost global collaborations, conversions and sales. So, why not let us help your business and order a toll free number in Germany today?

Here we look at just a few reasons why you should order a number online at G-Tele:

  • 20 years’ experience
  • prices start from just £20 a month
  • quick set-up
  • no lengthy contracts
  • numbers can be forwarded to any global location

There are, of course, many more reasons why you should consider ordering one of our toll free numbers in Germany. And our team will be more than happy to discuss your requirements in more detail. Just give us a call on one of the numbers (at the top of this page) or email

Frequently Asked Questions About German Toll Free Numbers

Why would my business choose to use a toll free number in Germany?

Most of our customers use this service to either support existing clients from within Germany or to attract new ones. Most companies, who operate in Germany and hold customer services at their core, provide Germany toll free numbers to their customer base. It’s seen as vital in its levels of support.

If you value your customer relationships in Germany please think carefully about how your customers in this country can make contact with you.

Toll free numbers in Germany can make it easier for your customers to call you and get their questions answered. This, in turn, improves customer satisfaction.

Contrary to popular belief, German toll free numbers are not just great for big corporations. They are great for businesses of all sizes, particularly start-ups who wish to gain credibility and a global presence.

If you would like to discuss your requirements further, get in touch.

I see that you must have proof of residency for a local phone number in Germany. Do I need this for a toll free number?

You do NOT need to provide a proof of residency to get a toll free number in Germany but you will have to provide us with your certificate of incorporation to prove your business status to the local regulator in Germany. This is common practice now within Germany and avoids fraudulent use of toll free numbers in this country.

How long does it take to set up a toll free number in Germany?

We are no longer allowed to keep German toll free numbers in stock due to the certificate of incorporation that needs to be logged against each number. It can take up to 60 days to get a toll free number in Germany up and running. Most of this time is allocating the certificate against the number with the local regulator.

If I don't have a certificate of incorporation can I still buy a toll free number in Germany?

The simple answer to this is no.

A certificate of incorporation is a legal document that shows you’ve formed and registered your limited company. In one way, it’s like your business’s birth certificate – showing the name of your company, it’s registered number and the date it was incorporated. As well as this, the certificate provides details about where your registered office is located.

Here at G-Tele, our Germany toll free numbers are only available to businesses and any individual orders will be rejected. We also don’t supply toll free numbers without the full documents as this could potentially put your business at risk.

If you have any more questions about this service please feel free to give us a call or contact us via our contact page. We will be happy to answer any further questions you may have.

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Value Added Services

Fax to Email

Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.

Call Whisper

Call Whisper – tells you what the call is for before you answer the call.


Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.

Divert Calls When Busy

Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.

Time Based Routing

Have your calls routed to different locations depending on the time of the day.

Queue Calls

Queue callers on our network and play music to them while they wait for you.

Online Number Management

Online management allows you to control where your phone numbers are forwarded to immediately.

Record Calls

Record phone calls and have them sent via email or stored online.

Option Routing

Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.


Record personalised welcome greetings for your callers when they call you.

Professional Voice Over Recording

If your phone number has important messages played then you need to consider having the messages professionally recorded.

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