Please note that the lead time to provision a toll free number in Dominica can be 150 days. Please take this onto account when ordering. We will require a letter of intent from you advising what you are using the number for (for example: On your letter headed paper please write a note that says “We will be using this number for customer services purposes”). The toll free number will be dilatable from fixed lines in Dominica but may not work from mobiles in country.
Please Note: that we are only able to provide toll free numbers in Dominica to companies. Please do not order if you are not a business.
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Value Added Services
Fax to Email
Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.
Call Whisper – tells you what the call is for before you answer the call.
Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.
Divert Calls When Busy
Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.
Time Based Routing
Have your calls routed to different locations depending on the time of the day.
Queue callers on our network and play music to them while they wait for you.
Online Number Management
Online management allows you to control where your phone numbers are forwarded to immediately.
Record phone calls and have them sent via email or stored online.
Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.
Record personalised welcome greetings for your callers when they call you.
Professional Voice Over Recording
If your phone number has important messages played then you need to consider having the messages professionally recorded.
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