The example format of toll free numbers in Brunei is – 801 XXXX
This is the only free to call toll free number that is available in Brunei. Toll free numbers in Brunei are available from fixed landlines but NOT available from mobile networks. Payphones may not be allowed to call these toll free numbers and may require a coin or payment if allowed. Brunei toll free numbers are guaranteed to work from within Brunei only and from fixed landlines only. The current lead time to provision a toll free number in Brunei is around 60 days, please take this into account when ordering a number.
We will require the following information from you when placing an order:-
- Proof of address of your business which can be a utility bill
- A note on letter headed paper explaining the reason you are using this number (for example: we are using this number for a customer service line
We are not able to set up a toll free number in Brunei if you are using the service for calling cards.
- There is national reachability from fixed phone lines
- Mobiles are not guaranteed
- Payphones may require a coin to initiate the call
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Value Added Services
Fax to Email
Faxes can still be an important way to communicate. Save ink and paper by having your faxes sent to your email address.
Call Whisper – tells you what the call is for before you answer the call.
Our Voicemail service allows you to record a personalised voicemail message and when the caller leave a voicemail we will email the recording to you.
Divert Calls When Busy
Don’t send callers to voicemail or make them call you back. Set up a divert on busy and forward your calls to someone who can answer it.
Time Based Routing
Have your calls routed to different locations depending on the time of the day.
Queue callers on our network and play music to them while they wait for you.
Online Number Management
Online management allows you to control where your phone numbers are forwarded to immediately.
Record phone calls and have them sent via email or stored online.
Option Routing is also known as an Auto Attendant or IVR. It gives callers the option to press a number and be routed to a department.
Record personalised welcome greetings for your callers when they call you.
Professional Voice Over Recording
If your phone number has important messages played then you need to consider having the messages professionally recorded.
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