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South Africa

Compliance Requirements Guide

South Africa local DID (geographic) phone number requirements

For Gtele.com to supply a South Africa local DID (geographic) phone number, the regulator/operator requires documentation that validates local presence and geographic alignment. 

Documentation 

Proof of address (in-country) 

A South African proof of address is required before a South African geographic phone number can be activated. Acceptable proof of address is a utility bill. 

Proof of ID (in-country) 

A South African proof of ID is required before a South African local DID phone number can be activated. Acceptable ID is a passport or driver's licence. 

Business registration document (in-country) 

A South African business registration is required before a South African geographic phone number can be activated.   

Geographic eligibility note 

For South African local DID phone numbers, the end-user must be located in the same geographic zone as the number. 

Lead time 

The lead time to deliver a South African geographic phone number is 5 working days from acceptance of validated documents. 

Reachability 

Reachability issues have been reported when dialling local DID phone numbers from outside South Africa. 

Portability 

South African geographic phone numbers are portable

Requirements in summary 

  • Proof of address (in-country) - utility bill 

  • Proof of ID (in-country) - passport or ID 

  • Business registration (in-country)   

  • Eligibility notes  

While Gtele.com is committed to taking every measure possible to deliver up-to-date, accurate industry information, we cannot be held liable for any discrepancies that may not be reflected above. Therefore, this resource should only be used as a guideline. For any questions, our team is on standby. 


South Africa international toll-free phone number compliance requirements

For Gtele.com to supply a South Africa international toll-free phone number, the relevant regulatory requirements include mandatory end-user documentation and service constraints. 

Documentation 

End-user company details 

An end-user company name and address are required to provision a South Africa international toll-free phone number. 

Proof of Address (worldwide) 

A worldwide proof of address is required to provision a South Africa toll-free number. Acceptable proof of address is a utility bill. 

Lead time 

The estimated lead time for the delivery of a South Africa international toll-free phone number is 20-30 working days from acceptance of validated order details. 

Reachability 

South Africa international toll-free phone numbers have full national reachability, but international reachability is not supported. 

Portability 

South Africa international toll-free phone numbers are portable

Requirements in summary 

Proof of address (worldwide) - utility bill 

While Gtele.com is committed to taking every measure possible to deliver up-to-date, accurate industry information, we cannot be held liable for any discrepancies that may not be reflected above. Therefore, this resource should only be used as a guideline. For any questions, our team is on standby. 

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