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Italy

Compliance Requirements Guide

Italy international toll-free phone number compliance requirements

For Gtele.com to supply an Italy international toll-free phone number, the relevant regulatory requirements include provisioning timelines and service constraints. 

Documentation 

Proof of address (worldwide) 

A worldwide proof of address is required to provision an Italy toll-free phone number.  

Company registration (worldwide) 

Company registration documentation is required to provision an Italy toll-free phone number. 

Lead time 

The estimated lead time for the delivery of an Italy international toll-free phone number is 10-15 working days from acceptance of validated order details. 

Reachability 

Italy international toll-free phone numbers have full national reachability, but international reachability is not supported

Legal restrictions 

If a number is for call centre activities, the regulator’s rule states that it’s compulsory to inform the calling customer about the location of the call centre operator who is answering the call. 

Portability 

Italy international toll-free phone numbers are portable

Requirements in summary 

  • Proof of address (worldwide) - utility bill 

  • Company registration (worldwide) 

While Gtele.com is committed to taking every measure possible to deliver up-to-date, accurate industry information, we cannot be held liable for any discrepancies that may not be reflected above. Therefore, this resource should only be used as a guideline. For any questions, our team is on standby. 


Italy local DID (geographic) phone number compliance requirements

For Gtele.com to supply an Italy local DID (geographic) phone number, the relevant regulatory requirements include identity and business validation, proof of address, and geographic eligibility. 

Documentation 

Proof of address (local) 

A local proof of address is required before activation of an Italy geographic phone number. 

Company registration 

Company registration documentation is required to provision an Italy local DID phone number. 

Company VAT number 

A company VAT number (Partita IVA) – an 11-digit code supplied to all business users – needs to be provided to secure an Italy geographic phone number. 

Geographic eligibility note 

The company must be located in the same geographic zone as the number. 

Lead time 

The estimated lead time for the delivery of an Italy geographic phone number is 5-10 working days, from acceptance of validated documents. 

Reachability 

Italy local DID phone numbers have full national reachability. Callers from outside Italy can also reach these numbers, but it’s not guaranteed. 

Portability 

Italy geographic phone numbers are portable

Requirements in summary 

  • Proof of address (local) - utility bill  

  • Italian company registration  

  • Company VAT number in Italy 

While Gtele.com is committed to taking every measure possible to deliver up-to-date, accurate industry information, we cannot be held liable for any discrepancies that may not be reflected above. Therefore, this resource should only be used as a guideline. For any questions, our team is on standby. 

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