China Toll Free Numbers

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Monthly Rental £20.00
Set Up Cost £0.00
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China Toll free Numbers

We offer unbeatable pricing and possibly the best customer service in the industry.

Our friendly team are always willing to help you understand your current requirements in China. Speak to us if you need any help.

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China toll free numbers

China toll free numbers are an excellent investment for companies wanting to expand and build relationships with customers in China. But these numbers can help your business to do so much more…

A toll free number in China is a number that allows customers (in China) to contact your business without being charged international rates. This is a great way to maintain customer relations – ensuring people who have purchased from you in the past, continue to do so and, perhaps, recommend your business to others.

There are two types of China toll free numbers available: 800 numbers and 400 numbers. 800 numbers are the most complex and don’t always work from mobile phones and certain landlines which isn’t practical for daily business operations.

Unlike the original toll free numbers in China, 400 numbers can be accessed from all over China – including landlines and mobile phones. However, these numbers are not completely free and callers may have to pay a small access fee (usually the local telephone rate) while the receiver pays the long-distance rate. This is well known in China.

Our China toll free numbers are formatted in the following way: 400 1XXX XXX. The 1 is an indicator that the toll free number can be routed internationally.

There are other formats of 400 numbers that can only be routed to domestic numbers in China, such as 400 0XXX XXX, 400 6XXX XXX, 400 7XXXXXX, and 400 8XXX XXX.

Benefits of China toll free numbers:

  • set-up within just a few hours
  • no long-term commitments (the minimum term is one month)
  • calls can be forwarded anywhere in the world
  • 400 numbers are widely recognised as ‘toll free’ in China
  • China’s telecommunications network is resilient
  • China toll free numbers are brilliant if you want to establish a national presence – without having to open an office in China.

Order a toll free number in China today

Here at G-Tele, we have provided China toll free numbers for many years and aim to make it as easy as possible for you to acquire a new number.

However, to order a toll free number in China, we will need some additional paperwork from you for the Chinese authorities. This includes:

  • A letter from you explaining why you want a toll free number (i.e. to expand your market or to encourage potential customers to contact you).
  • A copy of the passport belonging to a responsible person within your organisation
  • A copy of a recent utility bill dated within the last 6 months

For more information about toll free numbers in China, get in touch with the team. You can either email or send us an online message and we’ll respond to your enquiry as soon as we can.

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Frequently asked questions about China Toll Free Numbers.

1. What China toll free numbers are available?

There are two types of toll free numbers in China:

800 numbers

400 numbers

Although both attract new clients and support your business, China 800 numbers are the most complex and tend not to work from mobiles and some landline networks. That’s why many toll free providers, including us at G-Tele, provide China 400 numbers instead.

China toll free numbers (that can be forwarded internationally) start with 400-1 and are followed by a six-digit number. They can be used in north and south China and, more importantly, dialled from landlines and mobile phones alike. Out of the two types, China 400 numbers are the best option as they provide more flexibility and accessibility, and are quick to set-up.

2. How much do China 400 numbers cost?

For callers in China? Usually nothing, but they may be charged a very small fee – which generally doesn’t cause any issues in China. It’s the company, that the toll free number belongs to, that incurs the cost of all incoming phone calls.

China 400 numbers are usually supplied with a monthly rental cost, and sometimes a small set-up fee. Here at G-Tele, we provide a variety of China toll free numbers which will be allocated at random and offer unbeatable pricing. We can provide a China 400 number for businesses in the UK for as little as £20 per month – with no set-up fee. These calls will be forwarded to a fixed UK landline or mobile phone but the cost per minute will be more expensive for mobile phones.

If you’d like to know more about our prices for China toll free numbers, feel free to get in touch with our team today.

3. Is a China toll free number right for you?

In a word, yes! China toll free numbers can benefit all businesses – no matter how big or small. When calls are free of charge, and numbers are memorable, customers are more inclined to contact you.

On top of this, when you buy a China toll free number online, you instantly benefit from:

  • Credibility – businesses don’t have many opportunities to prove their professionalism, but a toll free number in China will help you to build trust with new and existing customers – ensuring they can contact you at all times.
  • International presence – you can make your company look established in China and become an international business overnight, without setting up an office.
  • Improved customer satisfaction – toll free numbers allow consumers in China to contact your business directly. Great if they have any questions about your products/services, an item they received, or an order they’re waiting to arrive.
  • Marketing management – using a toll free number in China allows you to gauge which campaigns are performing successfully.
  • Portability – if you ever relocate your business, you can easily take your toll free number with you. No need to change it and have to notify your customers.

Ready to reap the benefits of a Chinese toll free number? Perhaps you’d like to speak with our team and discuss your requirements in detail? We are more than happy to assist. Just give us a call on one of the numbers at the top of the page or send an email to

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