Phone Call Recording
Recording your phone calls is a useful tool if you want to use historical calls for training. Lots of our customers use this service to enhance their customer service and train call centre staff.
You can select to record all calls or chose which calls you wish to record by pressing a button during the call. Most of our customers select to have all calls recorded and forward the calls onto an online storage farm such as Amazon Web Services. If not we can email the calls to you but with very long calls the file may not reach you due to the enclosure size.
If you would like to record your calls and have a few more questions about this service and how it can support you please feel free to contact us.